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Atos International : Atos launches its Experience Operations Center in partnership with Nexthink to empower digital workplace performance

The Birth of a New Era in Digital Workplace Operations

The launch of Atos’ Experience Operations Center (XOC) marks a significant milestone in the evolution of digital workplace operations. This cutting-edge facility, established in partnership with Nexthink, represents a new era in delivering exceptional end-user experiences. The XOC is designed to provide a comprehensive suite of services that cater to the evolving needs of modern workplaces.

Key Features of the Experience Operations Center

  • Proactive Monitoring: The XOC employs advanced monitoring tools to detect potential issues before they impact the end-user experience. Personalized Support: The center offers tailored support to address the unique needs of each organization, ensuring that employees receive the assistance they require. Collaborative Environment: The XOC fosters a collaborative environment that encourages open communication and knowledge sharing among teams.

    Proactive issue detection for a seamless user experience.

    The XOC Command Center: A Proactive Approach to User Experience

    The XOC command center is a cutting-edge tool designed to monitor and analyze user experience issues in real-time.

    The Power of Digital Workplace Observability

    In today’s fast-paced digital landscape, organizations are constantly seeking ways to improve their employee experience and increase productivity. One key area of focus is digital workplace observability, which refers to the ability to monitor and analyze the performance of digital tools and platforms used by employees.

    Enhancing Digital Workplace Experience through Strategic Collaboration and Analytics.

    The Rise of the Experience Operations Center

    The Experience Operations Center is a strategic initiative by Atos, a global IT services company, to enhance its offerings in the digital workplace space. This move is part of the company’s broader strategy to provide end-to-end employee experience solutions through digital collaboration and productivity tools. The Experience Operations Center is designed to support Atos teams in delivering workplace analytics services to a large number of devices globally.

    Key Features of the Experience Operations Center

  • Digital Collaboration and Productivity Tools: The Experience Operations Center is built around Atos’ Digital Workplace portfolio offerings, which provide a range of digital collaboration and productivity tools to support employees in their daily work. Workplace Analytics Services: Atos teams provide workplace analytics services to 8 million devices globally, providing insights and data to help organizations optimize their digital workplace. End-to-End Employee Experience Solutions: The Experience Operations Center supports Atos teams in delivering end-to-end employee experience solutions, from digital collaboration and productivity tools to workplace analytics services. ## Benefits of the Experience Operations Center**

    • Benefits of the Experience Operations Center

    The Experience Operations Center offers several benefits to organizations, including:

  • Improved Employee Productivity: By providing digital collaboration and productivity tools, the Experience Operations Center helps employees work more efficiently and effectively. Enhanced Workplace Analytics: The Experience Operations Center provides workplace analytics services that help organizations optimize their digital workplace and make data-driven decisions. Increased Employee Engagement: By delivering end-to-end employee experience solutions, the Experience Operations Center helps organizations increase employee engagement and motivation.

    Atos is a global leader in digital transformation with c. 92,000 employees and annual revenue of c. € 10 billion. European number one in cybersecurity, cloud and high-performance computing. Group provides tailored end-to-end solutions for all industries in 69 countries.

    The Power of Digital Transformation

    At the heart of Atos’s success lies its ability to drive digital transformation across various industries.

    Nexthink’s solution is based on AI-powered analytics and machine learning algorithms that analyze user behavior and provide actionable insights.

    The Power of AI-Powered Analytics

    Nexthink’s AI-powered analytics and machine learning algorithms are the backbone of its solution. These algorithms analyze user behavior, identify patterns, and provide insights that help IT leaders make data-driven decisions.

    Nexthink: press@nexthink.com Attachment

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